This page (combined with other documents referenced within it and within our website) stipulates the Terms and Conditions on which we (AKR Traders) supply goods to you (the customer).

The following Terms and Conditions apply to the purchase of goods listed on our website, www.dev.akrtraders.com. Please read these Terms carefully before you submit your grocery order to us. By purchasing an order from our site and entering into a contract, please be aware that you are agreeing to be bound under these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.

Akrtraders.com is a site operated by AKR Traders UK LTD. AKR Traders UK LTD is registered in England and Wales under company number [Insert Company Number]. Our registered office is at UNIT 53B Princess Margaret Road East Tilbury RM18 8RH United Kingdom.

These Terms tell you who we are, how we will provide the grocery service to you, how you and we may change or end the contract, what to do if there is a problem, and other important information. If you think that there is a mistake in these Terms or require any changes, please contact us to discuss.

We store details of your order and these Terms and Conditions. We will send you details of your order and reference our Terms and Conditions via email, following the placing of your order. The details about your recent orders can be found in your customer login area. We will assign an order number to you and inform you of this number upon the confirmation of your order. It will help us if you can reference this number whenever you contact us about your order.

You can find our Terms and Conditions here at all times, and you should print a copy of these Terms and Conditions for your future reference.

No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance of that offer is deemed to occur upon our sending of a dispatch email to you, indicating that your order has been fulfilled and is on its way to you.

DEFINITIONS AND INTERPRETATION

In this Agreement the following terms shall have the following meanings:

“Account”	means collectively the personal information, Payment Information, and credentials used by users to access Paid content and/or any communications System on the website;
“Carrier”	means any third party responsible for transporting purchased goods from our premises to customers;
“Content”	means any text, graphic, image, audio, video, software, data compilation, and any other form of information capable of being stored in a computer that appears on or forms part of this website;
“Goods”	means any products that AKR Traders advertises and/or makes available for sale through this website;
“AKR Traders”	means AKR Traders UK LTD, UNIT 53B Princess Margaret Road East Tilbury RM18 8RH United Kingdom
“Service”	means collectively any online facilities, tools, services, or information that AKR Traders makes available through the website either now or in the future;
“Payment Information”	means any details required for the purchase of goods from this website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes;
“Purchase Information”	means collectively any orders, invoices, dispatch notes, receipts, or similar that may be in hard copy or electronic form;
“Premises”	means our place(s) of business located at UNIT 53B Princess Margaret Road East Tilbury RM18 8RH United Kingdom;
“System”	means any online communications infrastructure that AKR Traders makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;
“User” / “Users”	means any third party that accesses the website and is not employed by AKR Traders and acting in the course of their employment; and
“Web Site”	means the website that you are currently using (www.dev.akrtraders.com) and any sub-domains of this site (e.g., blog.akrtraders.com) unless expressly excluded by their own terms and conditions.Persons under the age of 18 should use this website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

AGE RESTRICTIONS

2.1 Persons under the age of 18 should use this website, AKR Traders, only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

Business Customers

3.1 These Terms and Conditions are only applicable to consumers and do not apply to customers buying goods in the course of business. If you are a business customer, please consult us on 0207 993 4988.

International Customers

4.1 If goods are being ordered from outside of the UK, import duties and taxes may be incurred once your goods reach their destination. AKR Traders is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the goods are being imported.

4.2 Please be aware that goods may be inspected on arrival at port for customs purposes and AKR Traders cannot guarantee that the packaging of your goods will be free from signs of tampering.

Intellectual Property

5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of AKR Traders, our affiliates, or other relevant third parties.

5.2 By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

5.3 You may not reproduce, copy, distribute, store, or in any other fashion reuse material from the website unless otherwise indicated on the website or unless given express written permission to do so by AKR Traders.

Third Party Intellectual Property

6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

6.2 You may not reproduce, copy, distribute, store or in any other fashion reuse such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

Links to Other Websites

7.1 This website may contain links to other sites. Unless expressly stated, these sites are not under the control of AKR Traders or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

7.2 The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Links to this Website

8.1 Those wishing to place a link to this website on other sites may do so only to the home page of the site www.akrtraders.com without prior permission. Deep linking (i.e., links to specific pages within the site) requires the express permission of AKR Traders. To find out more, please contact us by email at hello@akrtraders.com.

Use of Communications Facilities

9.1 When using the enquiry form or any other system on the website, you should do so in accordance with the following rules:

• 9.1.1. You must not use obscene or vulgar language;
• 9.1.2. You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist, or racist;
• 9.1.3. You must not submit content that is intended to promote or incite violence;
• 9.1.4. The means by which you identify yourself must not violate these terms of use or any applicable laws;
• 9.1.5. You must not impersonate other people, particularly employees and representatives of AKR Traders or our affiliates; and
• 9.1.6. You must not use our system for unauthorized mass communication such as “spam” or “junk mail.”

9.2 You acknowledge that AKR Traders reserves the right to monitor any and all communications made to us or using our system.

Accounts

10.1 In order to purchase goods on this website and to use the similar facilities, you are required to create an account which will contain certain personal details and payment information which may vary based upon your use of the website. We may not require payment information until you wish to make a purchase. By registering an account for this service, you represent and warrant that:

• 10.1.1. All information you submit is accurate and truthful;
• 10.1.2. You have permission to submit payment information where permission may be required; and
• 10.1.3. You will keep this information accurate and up-to-date.

10.2 Your creation of an account is further affirmation of your representation and warranty. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

10.3 Your email address is essential in order for us to be able to supply you with important information such as order confirmations and changes to the service. By registering with AKR Traders, you accept that your email address may be used to supply you with such information.

10.4 It is recommended that you do not share your account details, particularly your username and password. AKR Traders accepts no liability for any losses or damages incurred as a result of your account details being shared by you. If you use a shared computer, it is recommended that you do not save your account details in your internet browser, and it is your responsibility to keep your password secure.

10.5 If you have reason to believe that your account details have been obtained by another without consent, you should contact AKR Traders immediately to suspend your account and cancel any unauthorized purchases that may be pending. Please be aware that purchases can only be canceled up until the point that they are dispatched.

10.6 When choosing your username, you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your account.

Termination and Cancellation

11.1 We reserve the right to:

• 11.1.1 Decline a new customer registration or suspend or terminate a customer’s account at any time and at our sole discretion.

11.2 Either AKR Traders or you may terminate your account. If AKR Traders terminates your account, you will be notified by email, and an explanation for the termination will be provided. We reserve the right to terminate without giving reasons.

11.3 If AKR Traders terminates your account, any current or pending purchases on your account will be canceled and will not be dispatched.

11.4 AKR Traders reserves the right to cancel purchases for any reason prior to processing payment and dispatch.

11.5 If purchases are canceled for any reason prior to dispatch, you will be refunded any monies paid in relation to those purchases.

Privacy

12.1 Use of the website is also governed by our Privacy Policy, which can be found at www.akrtraders.com/privacy-policy and is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

12.2 We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Disclaimers

13.1 AKR Traders makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

13.2 No part of this website is intended to constitute advice, and the content of this website should not be relied upon when making any decisions or taking action of any kind.

13.3 No part of this website is intended to constitute a contractual offer capable of acceptance.

Changes to the Service and these Terms and Conditions

14.1 AKR Traders reserves the right to change the website, its content, or these Terms and Conditions at any time. We may therefore amend these conditions, so please check this page from time to time to take notice of any changes we have made. If we have to revise these conditions as they apply to you, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel your contract if you are not happy with the changes.

Availability of the Website

15.1 The service is provided as is and on an as-available basis. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality.

15.2 AKR Traders accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war, or legal restrictions and censorship.

Limitation of Liability

16.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

16.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights, including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care, and where installed by us, correctly installed; and for defective products under the Consumer Rights Act 2015.

16.3 We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business, or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

16.4 We are not responsible for delays outside of our control. If our delivery of the products is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take reasonable steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but have not yet received.

16.4.1 Events Outside Our Control: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event).

16.4.2 A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation) the following:

• (a) Strikes, lock-outs, or other industrial action.
• (b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
• (c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic, zombie apocalypse, or other natural disaster.
• (d) Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport.
• (e) Impossibility of the use of public or private telecommunications networks.
• (f) The acts, decrees, legislation, regulations, or restrictions of any government.

16.4.3 Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received.

16.5 Insofar as is permitted by law, our only liability to you under these Terms and Conditions will be, at our sole discretion, to make good any shortage or non-delivery, to replace or repair any goods which are received by you in a damaged or defective state, or to refund to you any sums actually paid by you for the goods in question. We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control. Nothing in this clause affects your statutory rights as a consumer.

16.6 Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly to the relevant provisions of the Consumer Rights Act 2015, in the event that any of these Terms are found to be unlawful, invalid, or otherwise unenforceable, that Term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This Term shall apply only within jurisdictions where a particular Term is illegal.